Legal
Privacy Policy
Last Updated: May 2026
Introduction
ChurchConnectGH ("we," "our," or "us") is committed to protecting the privacy and security of churches, ministries, and users who access our platform.
This Privacy Policy explains how we collect, use, store, and protect information through our church management platform and related services.
By using ChurchConnectGH, you agree to the practices described in this policy.
Information We Collect
We may collect the following information:
Church Information
- Church name
- Branch details
- Administrative information
- Subscription details
User Information
- Names
- Email addresses
- Phone numbers
- Roles and permissions
Membership Data
- Attendance records
- Member profiles
- Departmental records
- Visitor information
Financial Information
- Financial entries and reports
- Transaction summaries
- Payment records
Technical Information
- Login activity
- Device/browser information
- Usage analytics
- IP addresses
How We Use Information
We use collected information to:
- Provide church administration services
- Manage subscriptions and billing
- Improve platform functionality
- Generate reports and analytics
- Provide customer support
- Send notifications and updates
- Maintain platform security
Payment Processing
Payments are securely processed through third-party payment providers including Paystack.
ChurchConnectGH does not store sensitive card or mobile money details directly on our servers.
For payment processing policies, please refer to paystack.com/privacy.
Data Security
We implement reasonable technical and organizational measures to protect user data, including:
- Secure authentication
- Role-based access controls
- Database security policies
- Encrypted connections
- Secure cloud infrastructure
However, no internet-based service can guarantee absolute security.
Data Access and Permissions
Church administrators control access to their church data through user roles and permissions.
Users are responsible for maintaining the confidentiality of their login credentials.
Data Sharing
We do not sell church or member data.
Information may only be shared:
- With authorized church administrators
- With trusted service providers supporting platform operations
- When required by law or legal process
Communications
We may send:
- Service notifications
- Platform updates
- Billing reminders
- Support communications
Churches may also use the platform to send communications to their members.
Cookies and Analytics
ChurchConnectGH may use cookies and analytics tools to improve performance, user experience, and system reliability.
Data Retention
We retain data for as long as necessary to:
- provide services
- meet legal obligations
- resolve disputes
- maintain records
User Rights
Users may request:
- account updates
- data corrections
- account deletion requests
- access to stored information
Some requests may be subject to administrative or legal limitations.
Third-Party Services
ChurchConnectGH may integrate with third-party services including:
- Paystack
- Email providers
- SMS providers
- Cloud hosting providers
We are not responsible for the privacy practices of third-party services.
Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised effective date.
Contact Us
For privacy-related questions or concerns, contact:
ChurchConnectGH
Email: support@churchconnectgh.com
Website: https://churchconnectgh.com